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Company Name: Trillium
Introduction: Supply, install and maintain 44 x-ray scanners and train 1,000 staff to recognise suspect packages.
The Customer: Trillium manages the property infrastructure of a key Government Agency with 38 regional offices.
The Problem: The Government Agency received a number of letter bombs in February 2007 (along with some other high profile public and private bodies). One of these letter bombs caused hand injuries to a female post room worker.
The Todd Research solution: Todd Research was approached by Trillium to propose a detection solution and also a basic training course to staff based across the UK. Todd Reasearch proposed the TR15 for all regional offices and the TR70 conveyor x-ray scanner for high throughput locations. 1,000 + staff then received the TR safe or suspect seminar at regional locations or at the Agency’s head office. The training was rolled out in conjunction with an installation schedule (Sep-Nov 2007) that began in Aberdeen and proceeded south through the UK. A fully comprehensive maintenance contract covers the whole installed base providing next working day emergency callout as well as annual maintenance to ensure compliance with Ionising Radiation Regulations 1999 (IRR99).
Customer Comment: Procurement at Trillium said, ‘we found Todd Research to be a straightforward and professional company with which to deal. Their products were clearly the most advanced available and their whole solution the most economically advantageous for our client’.
Author: LR
Release Date: 02/10/2009 12:38:56

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